This is an old revision of the document!
We are trying to recreate the atmosphere of the techstaff office where you can just drop by. Discord gets pretty close.
We are on Discord! Invite Link
Sign up for an account there and find the techstaff channels on the left hand-side for assistance.
Don't want an account? That's ok, use this link instead.
CSIL is offering a virtual help desk via Zoom. CSIL's support priority will be for remote teaching and learning but we will also try to provide support for any other issues within our skillset. If we cannot resolve your issue we will escalate it accordingly.
CSIL Help Desk hours:
Monday through Friday 9 am - 11 pm CDT (2 pm - 4 am UTC)
Saturday 10 am - 6 pm CDT (3 pm - 11 pm UTC)
Sunday 10 am - 11 pm CDT (3 pm - 4 am UTC)
Email CSIL firstname.lastname@example.org
Anyone in our department can modify the pages found on this site. Don't worry about getting the formatting right.
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