Differences

This shows you the differences between two versions of the page.

--- techstaff:code42 [2021/02/02 10:49] – kauffman
+++ techstaff:code42 [2021/02/17 14:51] (current) – [What gets backed up?] kauffman
@@ Line 3: / Line 3: @@
 ===== Authorization =====
-Techstaff must authorized your email address before you can use this service. Please send an email requesting access.
+Techstaff must authorize your email address before you can use this service. Please send an email requesting access.
 Just send something like this to techstaff@cs.uchicago.edu
-> I request access to Code42 backup <cnetid@uchicago.edu>
+> Subject: I request access to Code42 backup <cnetid@uchicago.edu> EOM
 ===== Install =====
@@ Line 22: / Line 21: @@
 For Windows users, If you're not sure whether you're running 64-bit or 32-bit Windows, try the 64-bit client first.
+==== Managed Macs ====
+If your Mac is managed by Techstaff AND has been added to the management server there will be an app called 'Managed Software Center'. Open it and there will be an option to install "Code42".
 ===== Setup =====
@@ Line 31: / Line 32: @@
 ==== Post Install ====
   - Run the newly-installed "CrashPlan" client software.
-  - On first-run, you'll be prompted for a "username" and a Backup server Destination Address.
+  - On first-run, you'll be prompted for a "username" and a Backup server Destination Address. <code>
+Username: cnetid@uchicago.edu
-    Username: cnetid@uchicago.edu
+Backup Destination: central.crashplan.com
-    Backup Destination: central.crashplan.com
+</code>
   - You should then get redirected to the standard UChicago web login site. Authenticate there with your CNetID credentials to finish up the client setup.
-Note for Microsoft Windows setups:   When prompted to pick an "Installation type" during the Client installation, we recommend you select the "Only for Me" option instead of the default "Everyone (all users)" default option.  "Everyone (all users)" will backup all user accounts on the computer under your Code42 account, which might be preferred in some situations, but it seems to cause some Windows systems to have problems with entering Sleep mode.  More info here
+//Note for Microsoft Windows setups:   When prompted to pick an "Installation type" during the Client installation, we recommend you select the "Only for Me" option instead of the default "Everyone (all users)" default option.  "Everyone (all users)" will backup all user accounts on the computer under your Code42 account, which might be preferred in some situations, but it seems to cause some Windows systems to have problems with entering Sleep mode.//  More info here
+[[https://support.code42.com/Administrator/6/Configuring/Back_up_multiple_user_accounts_on_one_device|Backup Multiple User Accounts on One Device]]
 ===== What can I expect from the client? =====
@@ Line 51: / Line 51: @@
 ===== What gets backed up? =====
-The Code42 client will not backup every file on your computer.  By default, some utilitarian Windows and Mac OS directories and file types are ignored.
+The Code42 client will not backup every file on your computer.  By default, some utilitarian Windows and MacOS directories and file types are ignored.
-It will back up all User Files in Home Directories though.
+It will back up all User Files in Home Directories. If you are using a recent version of MacOS and would like to back up places such as your desktop, mail, and documents, [[https://support.code42.com/CrashPlan/6/Troubleshooting/macOS_not_backing_up_files_with_personal_data|you will need to enable full-disk access]].
 If you have personal files or directories on your computer that you do not want backed-up to a UChicago service, you should configure your backup client software to explicitly exclude those from your Backup set.
+  * [[https://support.code42.com/Administrator/6/Configuring/Exclude_files_from_backup|Exclude Files from backup set]]