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--- techstaff:introduction [2020/09/24 18:57] – [Desktops] rdb
+++ techstaff:introduction [2020/10/05 18:22] – [Contact] ctopper
@@ Line 6: / Line 6: @@
 However, we also provide other assistance including printer, A/V, and just about anything that comes along.  We answer staff, student, and faculty questions and try to anticipate and address their needs.
 =====Where=====
-We are located in JCL 357.  Our hours are 9:00-5:30, though we are often around outside of those hours.
+We can be reached virtually through instructions at [[http://howto.cs.uchicago.edu/start]].  If we are onsite, our offices are JCL 357 and JCL 364.
-We can also be reached virtually through instructions at [[http://howto.cs.uchicago.edu/start]].
 =====When=====
 Our hours are between 9:00 AM (09:00) and 5:30 PM (17:30) Central Time
 =====Contact=====
-Email: techstaff@cs.uchicago.edu  (this goes to our ticketing system and is emailed to all three of us)
+Email: techstaff@cs.uchicago.edu  (this goes to our ticketing system and is emailed to all five of us)
@@ Line 58: / Line 56: @@
   * Your desktop cannot be taken home.
-====Onsite Apps Required for COVID-19 Safety Compliance
+====Onsite Apps Required for COVID-19 Safety Compliance====
 Techstaff has produced two applications to comply with the university's COVID-19 protocols.
@@ Line 83: / Line 81: @@
 =====Services=====
 ====Interactive login servers====
-[[techstaff:remote_access|Techstaff has 3 servers (linux1, linux2, and linux3)]] that serve as interactive login systems for instructional use.  These systems are reachable either by the canonical address or by a cname (linux.cs.uchicago.edu).  The address linux.cs.uchicago.edu is a DNS round-robin entry that will rotate between the canonical addresses.  This allows for future expansion of the service.  You should always be aware of the canonical in case you need to reconnect to a specific machine.  The canonical name is displayed in the shell prompt or can be found by typing the 'hostname' command.
+[[techstaff:remote_access|Techstaff has 5 servers (linux1 through linux5)]] that serve as interactive login systems for instructional use.  These systems are reachable either by the canonical address or by a cname (linux.cs.uchicago.edu).  The address linux.cs.uchicago.edu is a DNS round-robin entry that will rotate between the canonical addresses.  This allows for future expansion of the service.  You should always be aware of the canonical in case you need to reconnect to a specific machine.  The canonical name is displayed in the shell prompt or can be found by typing the 'hostname' command.
 These systems are configured similarly to the desktops and lab machines and can be used interchangeably with them.  They are configured with 16 hyperthreads, 64GB of RAM, 450GB /local partition, and mount the NFS home directory.
 The purpose of these systems is to support instructional computing.
+====VDesk====
+You can access virtual machines that are configured to be used as CSIL Linux machines.  The OS is Ubuntu linux.  They mount your CS home directory.  Instructions can be found at [[techstaff:vdesk|here]].
 ====Personal website====
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 ====Printers====
-Techstaff has distributed a number of community printers around the department. There are 4 color printers distributed throughout Ryerson:
+Techstaff has distributed a number of community printers around the department. There are 4 color printers distributed throughout John Crerar Library:
   * sassafras.cs.uchicago.edu located in JCL 214
@@ Line 129: / Line 131: @@
 The [[techstaff:slurm|SLURM cluster]] was originally constructed to support Hank Hoffmann’s OS course.  SLURM is a job scheduling system that allows users to submit requests for resources and allows them to execute jobs using those reserved resources.
 The cluster should be used for larger jobs, rather than than linux.cs.uchicago.edu. Additionally, we have a couple of GPUs that can be utilized on the cluster.
+=====Non-CS Research Computing Resources=====
+  * Research Computing Center [[http://rcc.uchicago.edu]]
+  * Chameleon Cloud [[http://chameleoncloud.org]]
 ======Labs======
-The department supports one computer labs.
+The department supports one computer lab.
 =====CSIL=====
@@ Line 170: / Line 176: @@
 ====Second Monitors====
-Some students have second monitors.  These were given on a first-come, first-served basis.  Techstaff had a large number of older monitors that we felt was better used by being given to students than by sitting on a shelf.  That stash has been exhausted.  First years are getting new 27" 4K monitors that have much higher resolution than the older 1080P monitors.
+Some students have second monitors.  These were given on a first-come, first-served basis.  Techstaff had a large number of older monitors that we felt was better used by being given to students than by sitting on a shelf.  That stash has been exhausted.  All PhD students are getting new 27" 4K monitors that have much higher resolution than the older 1080P monitors.