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techstaff:introduction

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techstaff:introduction [2019/09/23 10:55] – rdbtechstaff:introduction [2020/09/24 20:34] – [Labs] rdb
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 ======Techstaff====== ======Techstaff======
 =====Who===== =====Who=====
-Techstaff is a team of four:  [[https://computerscience.uchicago.edu/people/profile/bob-bartlett1/|Bob Bartlett]], Colin Hudler, Phil Kauffman, and Tom Dobes.  The most of the current team has been together for 7 years with Tom being our newest member.+[[https://computerscience.uchicago.edu/people/profile/bob-bartlett1/|Bob Bartlett]], Colin Hudler, Phil Kauffman, Tom Dobes, and Carolyn Topper.
 =====What===== =====What=====
 Techstaff supports all aspects of technical  needs for the CS department – from top to bottom.  All of us have years of experience in various aspects of technology.  The department itself has centered around Linux and Mac OSX for many years, and these are the operating systems that we currently support.  Our infrastructure consists of almost 400 linux systems (both bare metal and virtual) and about 20 Macs.  The linux systems include all of our central servers, instructional lab machines, instructional resources, and student desktops.  The Macs are used as desktops for staff, faculty, and some students. Techstaff supports all aspects of technical  needs for the CS department – from top to bottom.  All of us have years of experience in various aspects of technology.  The department itself has centered around Linux and Mac OSX for many years, and these are the operating systems that we currently support.  Our infrastructure consists of almost 400 linux systems (both bare metal and virtual) and about 20 Macs.  The linux systems include all of our central servers, instructional lab machines, instructional resources, and student desktops.  The Macs are used as desktops for staff, faculty, and some students.
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 =====Where===== =====Where=====
 We are located in JCL 357.  Our hours are 9:00-5:30, though we are often around outside of those hours. We are located in JCL 357.  Our hours are 9:00-5:30, though we are often around outside of those hours.
 +
 +We can also be reached virtually through instructions at [[http://howto.cs.uchicago.edu/start]].
 +=====When=====
 +Our hours are between 9:00 AM (09:00) and 5:30 PM (17:30) Central Time
 =====Contact===== =====Contact=====
 Email: techstaff@cs.uchicago.edu  (this goes to our ticketing system and is emailed to all three of us) Email: techstaff@cs.uchicago.edu  (this goes to our ticketing system and is emailed to all three of us)
  
-Phone: 773-702-1031 (2-1031 from campus phones)+
  
  
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 ======Resources====== ======Resources======
 All CS systems that permit logins require SSH over the standard port (22) and use your CNetID for authentication. All CS systems that permit logins require SSH over the standard port (22) and use your CNetID for authentication.
 +=====Your CS Account=====
 +Your CS account name will be the same as your CNetID, however it is a different account.  It does share the same authentication method, so the password remains the same.  You must have a CS account in order to use CS services.  If it is not automatically provisioned for you you, you can request it by contacting Techstaff.
 +
 +**Remember to take actions to protect your account.**  Universities are being attacked regularly and accounts compromised by having their passwords stolen.  This can occur a number of ways including:
 +
 +  * Access to the password -- it is written down and someone sees it.
 +  * Exposed during a hack of a site which stores your information.
 +  * Exists on the darkweb.
 +  * Phishing.
 +  * Password guessing.
 +
 +Please make sure that your account password is unique to the university and is not easily guessable.  It should be a minimum of 12 characters, have all 4 character classes, and should be changed regularly.
 +
 =====Desktops===== =====Desktops=====
 Each student other than first years is supplied with a desktop with the following general configuration: Each student other than first years is supplied with a desktop with the following general configuration:
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 Note: the new systems will be required to have Techstaff management and cannot be self-managed. Note: the new systems will be required to have Techstaff management and cannot be self-managed.
 +=====Special COVID-19 Notes=====
 +====Desktops====
 +  * Graduate students are getting a $500 grant to use to enhance your home computing.
 +  * Your assigned desktop will be available for remote use during this time. Instructions on remote access is [[nix:proxy|here]].
 +  * Your desktop cannot be taken home.
 +
 +====Onsite Apps Required for COVID-19 Safety Compliance====
 +Techstaff has produced two applications to comply with the university's COVID-19 protocols.
 +
 +The first is a scheduling calendar that can be accessed at [[https://desks.cs.uchicago.edu/2020]].  It allows people to reserve space and records occupancy statistics.  Instructions are at the top of the webpage.  **You must use the calendar to reserve a block of time in a room in JCL //prior// to entering the building.**
 +
 +The second is a contact tracking app that can be accessed at [[https://contact.cs.uchicago.edu]].  You must use this application whenever you enter or leave a room within JCL.  The application records your cnetid, the room you are entering or leaving, and timestamps.  Its purpose is to aid with contract tracing in the event that someone visiting the building becomes ill with COVID-19.
 +
 +Short instructions:
 +
 +  * enter URL into your browser
 +  * you will be prompted for cnetid and password.
 +  * prior to entering a room, find the QR code posted on the door, click "check in" and a camera will activate.
 +  * point the camera at the QR code for enter and the application will notify you that you are checked in.
 +  * when you leave a room, you can select checkout for that room.
 +
 +
 +
 +
 +
  
 =====Miscellaneous Components===== =====Miscellaneous Components=====
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 The [[techstaff:slurm|SLURM cluster]] was originally constructed to support Hank Hoffmann’s OS course.  SLURM is a job scheduling system that allows users to submit requests for resources and allows them to execute jobs using those reserved resources.   The [[techstaff:slurm|SLURM cluster]] was originally constructed to support Hank Hoffmann’s OS course.  SLURM is a job scheduling system that allows users to submit requests for resources and allows them to execute jobs using those reserved resources.  
 The cluster should be used for larger jobs, rather than than linux.cs.uchicago.edu. Additionally, we have a couple of GPUs that can be utilized on the cluster. The cluster should be used for larger jobs, rather than than linux.cs.uchicago.edu. Additionally, we have a couple of GPUs that can be utilized on the cluster.
 +
 +=====Non-CS Research Sites=====
 +  * Research Computing Center [[http://rcc.uchicago.edu]]
 +  * Chameleon Cloud [[http://chameleoncloud.org]]
  
 ======Labs====== ======Labs======
-The department supports one computer labs.+The department supports one computer lab.
  
 =====CSIL===== =====CSIL=====
/var/lib/dokuwiki/data/pages/techstaff/introduction.txt · Last modified: 2023/09/07 14:28 by adahler
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