Differences

This shows you the differences between two versions of the page.

--- techstaff:getting_started [2014/11/25 16:00] – [Accessing Your CS Account] kauffman
+++ techstaff:getting_started [2019/05/31 15:49] (current) – tdobes
@@ Line 1: / Line 1: @@
 ====== Getting Started ======
-Our Technical Support Staff maintains the Department's desktop machines, servers and CSPP lab, located primarily in Ryerson Hall. They also support the Linux machines in the Undergraduate Instructional Laboratories in the A-Level of Regenstein Library. These machines run a variety of operating systems, including Linux, Solaris, OpenBSD, and Mac OSX. If you have questions, problems, or suggestions, you are welcome to contact them by sending email to techstaff@cs.uchicago.edu, phoning 702-1031, or visiting the Techstaff office in Ryerson 154.
+Our Technical Support Staff maintains the department's desktop machines, servers and Linux labs, located primarily in John Crerar Library. These machines run a variety of operating systems, including Linux and Mac OS X. If you have questions, problems, or suggestions, you are welcome to contact them by sending email to techstaff@cs.uchicago.edu, phoning 773-702-1031, or visiting the Techstaff office in Crerar 364.
 The following is provided to help acquaint newcomers with computing at the University of Chicago.
-Introduction
-University-wide computing services are managed by Networking Services and Information Technologies, or, as they are commonly known, NSIT. NSIT arranges for everything from the network and telephone wiring in the walls to licensing of software to students and departments.
+===== Introduction =====
-Among other things, NSIT is responsible for managing the university email system, through a service called cMail.
+University-wide computing services are managed by Information Technology Services, or, as they are commonly known, ITS. ITS arranges for everything from the network and telephone wiring in the walls to licensing of software to students and departments.
+Among other things, ITS is responsible for managing the university e-mail system, with end-user service provided through Office 365 (for faculty and staff) and Gmail (for students).  Please refer to their  [[https://itservices.uchicago.edu/page/email-overview|page with more information on UChicago e-mail services]].
 ===== What You Need To Do First ======
@@ Line 18: / Line 19: @@
 ==== Request a CS account ====
-[[https://traell.cs.uchicago.edu/info/services/account_request| Request CS Account]]
+[[https://account-request.cs.uchicago.edu/account/requests|Request CS Account]]
 ==== Accessing Your CS Account ====
 When your account is active, you will be notified by email sent to your cnetid@uchicago.edu address. Please read these instructions for [[techstaff:remote_access|accessing your account]].