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start [2020/09/28 15:13]
kozmos [CSIL Technical Support]
start [2021/11/01 11:37] (current)
chudler [Techstaff Virtual Help Desk]
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 ====== Techstaff Virtual Help Desk ====== ====== Techstaff Virtual Help Desk ======
  
-We are trying to recreate the atmosphere of the techstaff ​office where you can just drop byDiscord gets pretty close.+Support Email: [[mailto:techstaff@cs.uchicago.edu|techstaff@cs.uchicago.edu]]
  
-We are on Discord! [[https://​discord.gg/​FYq9kKJ| Invite Link]] 
  
-Sign up for an account ​there and find the techstaff channels ​on the left hand-side ​for assistance.+We are on Discord! [[https://​discord.gg/​ZVjX8Gv| Invite Link]] 
 + 
 +Sign up for an account ​(optional) ​and find the Helpdesk channel ​on the left hand-side.
  
-Don't want an account? [[https://​discord.gg/​nsHw6zF|That'​s ok, use this link instead.]] 
  
 An [[techstaff:​introduction|introduction to Techstaff]]. An [[techstaff:​introduction|introduction to Techstaff]].
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 ====== CSIL Technical Support ====== ====== CSIL Technical Support ======
  
-CSIL will be providing technical support, development consultations,​ and remote learning training throughout Autumn ​Quarter, via the [[ https://​uchicago.zoom.us/​j/​97939284927?​pwd=UVhEak84S1hTeW5LRnoyY3RrKzgzZz09 | CSIL Virtual Help Desk ]] and by appointment.  The virtual help desk hours are Monday through Friday from 9 am to 5 pm CDT (2 pm to 10 pm GMT). If you would like to schedule an appointment with one of our experts, please email CSIL at: +CSIL will be providing technical support ​for Summer ​Quarter by appointment. If you would like to schedule an appointment with one of our experts ​or for general questions, please email CSIL at:  
 <sup> [[csil@cs.uchicago.edu]]</​sup> ​ <sup> [[csil@cs.uchicago.edu]]</​sup> ​
  
  
-You can also keep up-to-date with CSIL Summer 2020 updates through our social media pages:+You can also keep up-to-date with CSIL Winter 2021 updates through our social media pages:
  
  - [[ https://​www.facebook.com/​uchicagocsil/​ | Facebook ]]  - [[ https://​www.facebook.com/​uchicagocsil/​ | Facebook ]]
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   - [[ https://​cs-uchicago.slack.com | CS Slack Workspace ]]   - [[ https://​cs-uchicago.slack.com | CS Slack Workspace ]]
   - [[ https://​discuss.cs.uchicago.edu/​ | CS Discuss Forum ]]   - [[ https://​discuss.cs.uchicago.edu/​ | CS Discuss Forum ]]
 +  - [[ https://​gather.town/​app/​XSH5gsi5EphcQgMl/​JCL | Gather Town ]]
  
 =====This is a wiki===== =====This is a wiki=====
 **Anyone in [[https://​cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right. **Anyone in [[https://​cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right.
  
-The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]][[techstaff:​introduction#​policies_recommendations | policies]], and [[common problems]].+The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]] ​and [[techstaff:​introduction#​policies_recommendations | policies]].
  
 If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]]. If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]].
  
 Login is waiting for you, or you can keep reading. Login is waiting for you, or you can keep reading.
- 
-===== What's here? ===== 
-The sitemap up there in the top right has a complete list. You can also look at [[The Grand Overview]], [[services|computing services]] or [[helpful tips|tips]] written for getting started. 
  
 <​sup>​Email us [[techstaff@cs.uchicago.edu]]</​sup>​ <​sup>​Email us [[techstaff@cs.uchicago.edu]]</​sup>​
/var/lib/dokuwiki/data/attic/start.1601323984.txt.gz · Last modified: 2020/09/28 15:13 by kozmos