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start [2020/06/17 12:57]
kozmos [CSIL Virtual Help Desk]
start [2021/11/01 11:37] (current)
chudler [Techstaff Virtual Help Desk]
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 ====== Techstaff Virtual Help Desk ====== ====== Techstaff Virtual Help Desk ======
  
-We are trying to recreate the atmosphere of the techstaff ​office where you can just drop byDiscord gets pretty close.+Support Email: [[mailto:techstaff@cs.uchicago.edu|techstaff@cs.uchicago.edu]]
  
-We are on Discord! [[https://​discord.gg/​FYq9kKJ| Invite Link]] 
  
-Sign up for an account there and find the techstaff channels ​on the left hand-side for assistance.+We are on Discord! [[https://​discord.gg/ZVjX8Gv| Invite Link]]
  
-Don't want an account[[https://​discord.gg/​nsHw6zF|That's ok, use this link instead.]]+Sign up for an account ​(optional) and find the Helpdesk channel on the left hand-side. 
 + 
 + 
 +An [[techstaff:introduction|introduction to Techstaff]].
  
 ====== CSIL Technical Support ====== ====== CSIL Technical Support ======
  
-CSIL will be providing technical support, development consultations,​ and remote learning training throughout ​Summer Quarterby appointment. ​ If you would like to schedule an appointment with one of our experts, please <sup>email CSIL [[csil@cs.uchicago.edu]]</​sup>​+CSIL will be providing technical support ​for Summer Quarter by appointment. If you would like to schedule an appointment with one of our experts ​or for general questions, please ​email CSIL at:  
 + 
 +<sup> [[csil@cs.uchicago.edu]]</​sup> ​ 
 + 
 + 
 +You can also keep up-to-date with CSIL Winter 2021 updates through our social media pages: 
 + 
 + - [[ https://​www.facebook.com/​uchicagocsil/​ | Facebook ]] 
 + - [[ https://​www.instagram.com/​uchicagocsil/​ | Instagram ]] 
 + - [[ https://​twitter.com/​uchicagocsil/​ | Twitter ]] 
 + 
 + 
  
  
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   - [[ https://​cs-uchicago.slack.com | CS Slack Workspace ]]   - [[ https://​cs-uchicago.slack.com | CS Slack Workspace ]]
   - [[ https://​discuss.cs.uchicago.edu/​ | CS Discuss Forum ]]   - [[ https://​discuss.cs.uchicago.edu/​ | CS Discuss Forum ]]
 +  - [[ https://​gather.town/​app/​XSH5gsi5EphcQgMl/​JCL | Gather Town ]]
  
 =====This is a wiki===== =====This is a wiki=====
 **Anyone in [[https://​cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right. **Anyone in [[https://​cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right.
  
-The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]][[techstaff:​introduction#​policies_recommendations | policies]], and [[common problems]].+The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]] ​and [[techstaff:​introduction#​policies_recommendations | policies]].
  
 If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]]. If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]].
  
 Login is waiting for you, or you can keep reading. Login is waiting for you, or you can keep reading.
- 
-===== What's here? ===== 
-The sitemap up there in the top right has a complete list. You can also look at [[The Grand Overview]], [[services|computing services]] or [[helpful tips|tips]] written for getting started. 
  
 <​sup>​Email us [[techstaff@cs.uchicago.edu]]</​sup>​ <​sup>​Email us [[techstaff@cs.uchicago.edu]]</​sup>​
/var/lib/dokuwiki/data/attic/start.1592416643.txt.gz · Last modified: 2020/06/17 12:57 by kozmos