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start [2020/04/09 14:06] kozmosstart [2022/02/14 18:05] (current) – [CSIL Lab Access] kozmos
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-====== Virtual Help Desk ======+====== Techstaff Virtual Help Desk ======
  
-We are on Discord! [[https://discord.gg/FYq9kKJInvite Link]]+Support Email: [[mailto:techstaff@cs.uchicago.edu|techstaff@cs.uchicago.edu]]
  
-Sign up for an account there and find the techstaff channels on the left hand-side for assistance. 
  
-Don't want an account? [[https://discord.gg/nsHw6zF|That's ok, use this link instead.]]+We are on Discord! [[https://discord.gg/ZVjX8GvInvite Link]]
  
-====== CSIL Virtual Help Desk ======+Sign up for an account (optional) and find the Helpdesk channel on the left hand-side.
  
-CSIL is offering a virtual help desk via Zoom.  [[https://uchicagostudents.zoom.us/j/978265172 | Access the CSIL Virtual Help Desk.]] 
  
 +An [[techstaff:introduction|introduction to Techstaff]].
 +
 +====== CSIL Lab Access ======
 +
 +CSIL hours of operation are:
 +Monday - Friday 10am - 10pm CST | 
 +Saturday - Sunday 12pm - 10pm CST
 + 
 +
 +<sup> Please email us with any questions: [[csil@cs.uchicago.edu]]</sup> 
 +
 +Or call: 773-702-1082
 +
 +
 +You can also keep up-to-date with CSIL updates through our social media pages:
 +
 + - [[ https://www.facebook.com/uchicagocsil/ | Facebook ]]
 + - [[ https://www.instagram.com/uchicagocsil/ | Instagram ]]
 + - [[ https://twitter.com/uchicagocsil/ | Twitter ]]
  
-CSIL Help Desk hours: 
  
-Monday through Friday 9 am - 11 pm CDT (2 pm - 4 am UTC) 
-Saturday 10 am - 6 pm CDT (3 pm - 11 pm UTC) 
-Sunday 10 am - 11 pm CDT (3 pm - 4 am UTC) 
  
  
-<sup>Email CSIL [[csil@cs.uchicago.edu]]</sup> 
  
 ===== Virtual Hangouts ===== ===== Virtual Hangouts =====
  
   - [[ https://cs-uchicago.slack.com | CS Slack Workspace ]]   - [[ https://cs-uchicago.slack.com | CS Slack Workspace ]]
 +  - [[ https://discuss.cs.uchicago.edu/ | CS Discuss Forum ]]
 +  - [[ https://gather.town/app/XSH5gsi5EphcQgMl/JCL | Gather Town ]]
  
 =====This is a wiki===== =====This is a wiki=====
 **Anyone in [[https://cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right. **Anyone in [[https://cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right.
  
-The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]][[techstaff:introduction#policies_recommendations | policies]], and [[common problems]].+The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]] and [[techstaff:introduction#policies_recommendations | policies]].
  
 If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]]. If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]].
  
 Login is waiting for you, or you can keep reading. Login is waiting for you, or you can keep reading.
- 
-===== What's here? ===== 
-The sitemap up there in the top right has a complete list. You can also look at [[The Grand Overview]], [[services|computing services]] or [[helpful tips|tips]] written for getting started. 
  
 <sup>Email us [[techstaff@cs.uchicago.edu]]</sup> <sup>Email us [[techstaff@cs.uchicago.edu]]</sup>
/var/lib/dokuwiki/data/attic/start.1586459204.txt.gz · Last modified: 2020/04/09 14:06 by kozmos

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