Differences

This shows you the differences between two versions of the page.

--- start [2020/09/28 15:13] – [CSIL Technical Support] kozmos
+++ start [2022/02/14 18:05] (current) – [CSIL Lab Access] kozmos
@@ Line 1: / Line 1: @@
 ====== Techstaff Virtual Help Desk ======
-We are trying to recreate the atmosphere of the techstaff office where you can just drop by. Discord gets pretty close.
+Support Email: [[mailto:techstaff@cs.uchicago.edu|techstaff@cs.uchicago.edu]]
-We are on Discord! [[https://discord.gg/FYq9kKJ| Invite Link]]
-Sign up for an account there and find the techstaff channels on the left hand-side for assistance.
+We are on Discord! [[https://discord.gg/ZVjX8Gv| Invite Link]]
+Sign up for an account (optional) and find the Helpdesk channel on the left hand-side.
-Don't want an account? [[https://discord.gg/nsHw6zF|That's ok, use this link instead.]]
 An [[techstaff:introduction|introduction to Techstaff]].
-====== CSIL Technical Support ======
+====== CSIL Lab Access ======
-CSIL will be providing technical support, development consultations, and remote learning training throughout Autumn Quarter, via the [[ https://uchicago.zoom.us/j/97939284927?pwd=UVhEak84S1hTeW5LRnoyY3RrKzgzZz09 | CSIL Virtual Help Desk ]] and by appointment.  The virtual help desk hours are Monday through Friday from 9 am to 5 pm CDT (2 pm to 10 pm GMT). If you would like to schedule an appointment with one of our experts, please email CSIL at:
+CSIL hours of operation are:
+Monday - Friday 10am - 10pm CST |
+Saturday - Sunday 12pm - 10pm CST
-<sup> [[csil@cs.uchicago.edu]]</sup>
+<sup> Please email us with any questions: [[csil@cs.uchicago.edu]]</sup>
+Or call: 773-702-1082
-You can also keep up-to-date with CSIL Summer 2020 updates through our social media pages:
+You can also keep up-to-date with CSIL updates through our social media pages:
  - [[ https://www.facebook.com/uchicagocsil/ | Facebook ]]
@@ Line 32: / Line 37: @@
   - [[ https://cs-uchicago.slack.com | CS Slack Workspace ]]
   - [[ https://discuss.cs.uchicago.edu/ | CS Discuss Forum ]]
+  - [[ https://gather.town/app/XSH5gsi5EphcQgMl/JCL | Gather Town ]]
 =====This is a wiki=====
 **Anyone in [[https://cs.uchicago.edu|our department]] can modify the pages found on this site**. Don't worry about getting the formatting right.
-The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]], [[techstaff:introduction#policies_recommendations | policies]], and [[common problems]].
+The documents found here will help you navigate the computing environment of CS. Some of them are of a technical nature and others are just collections of [[helpful tips]] and [[techstaff:introduction#policies_recommendations | policies]].
 If you are not sure where to start have a look at the [[FAQ]], the [[Unanswered_Questions]] or the [[answered_questions]].
 Login is waiting for you, or you can keep reading.
-===== What's here? =====
-The sitemap up there in the top right has a complete list. You can also look at [[The Grand Overview]], [[services|computing services]] or [[helpful tips|tips]] written for getting started.
 <sup>Email us [[techstaff@cs.uchicago.edu]]</sup>