Differences

This shows you the differences between two versions of the page.

--- start [2020/04/09 14:06] – kozmos
+++ start [2021/09/22 17:28] – [What's here?] ctopper
@@ Line 1: / Line 1: @@
-====== Virtual Help Desk ======
+====== Techstaff Virtual Help Desk ======
-We are on Discord! [[https://discord.gg/FYq9kKJ| Invite Link]]
+Support Email: [[mailto:techstaff@cs.uchicago.edu|techstaff@cs.uchicago.edu]]
+We are trying to recreate the atmosphere of the techstaff office where you can just drop by. Discord gets pretty close.
+We are on Discord! [[https://discord.gg/ZVjX8Gv| Invite Link]]
 Sign up for an account there and find the techstaff channels on the left hand-side for assistance.
-Don't want an account? [[https://discord.gg/nsHw6zF|That's ok, use this link instead.]]
-====== CSIL Virtual Help Desk ======
+An [[techstaff:introduction|introduction to Techstaff]].
-CSIL is offering a virtual help desk via Zoom.  [[https://uchicagostudents.zoom.us/j/978265172 | Access the CSIL Virtual Help Desk.]]
+====== CSIL Technical Support ======
+CSIL will be providing technical support for Summer Quarter by appointment. If you would like to schedule an appointment with one of our experts or for general questions, please email CSIL at:
+<sup> [[csil@cs.uchicago.edu]]</sup>
+You can also keep up-to-date with CSIL Winter 2021 updates through our social media pages:
+ - [[ https://www.facebook.com/uchicagocsil/ | Facebook ]]
+ - [[ https://www.instagram.com/uchicagocsil/ | Instagram ]]
+ - [[ https://twitter.com/uchicagocsil/ | Twitter ]]
-CSIL Help Desk hours:
-Monday through Friday 9 am - 11 pm CDT (2 pm - 4 am UTC)
-Saturday 10 am - 6 pm CDT (3 pm - 11 pm UTC)
-Sunday 10 am - 11 pm CDT (3 pm - 4 am UTC)
-<sup>Email CSIL [[csil@cs.uchicago.edu]]</sup>
 ===== Virtual Hangouts =====
   - [[ https://cs-uchicago.slack.com | CS Slack Workspace ]]
+  - [[ https://discuss.cs.uchicago.edu/ | CS Discuss Forum ]]
+  - [[ https://gather.town/app/XSH5gsi5EphcQgMl/JCL | Gather Town ]]
 =====This is a wiki=====
@@ Line 33: / Line 44: @@
 Login is waiting for you, or you can keep reading.
-===== What's here? =====
-The sitemap up there in the top right has a complete list. You can also look at [[The Grand Overview]], [[services|computing services]] or [[helpful tips|tips]] written for getting started.
 <sup>Email us [[techstaff@cs.uchicago.edu]]</sup>